Effective Date: 23/05/2025
At ROYAL MEZBAAN, we are committed to safeguarding the privacy and security of your personal information. This Data Consumer Policy outlines how we collect, use, store, and share data from individuals who engage with our services, both online and offline. By using our website or booking our catering services, you agree to the practices described in this policy.
Data We Collect
We may collect the following types of data:
1. Personal Information
Name, email address, phone number, event address, and any other identifying details provided through contact forms, bookings, or inquiries.
2. Usage Data
Information about how users navigate our website, including pages visited, links clicked, and time spent on the site.
3. Device & Technical Data
IP address, browser type, device information, operating system, and cookie data.
4. Transactional Data
Order details, event preferences, payment confirmation (we do not store card details), and delivery/collection information.
How We Use Your Data
We use your data to:
Deliver and improve our catering services
Personalize your experience with us
Communicate updates, offers, or service details (only if you opt-in)
Ensure security, prevent fraud, and meet regulatory obligations
Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data with:
1. Service Providers
Trusted third parties such as payment processors, delivery partners, and email service providers, strictly for service-related purposes.
2. Legal Authorities
When required by law, legal request, or to protect our legal rights.
All third-party vendors are contractually required to keep your data secure and use it only for the specified services.
Data Security
We implement industry-standard security measures to protect your data, including:
SSL encryption
Secure servers
Regular monitoring and audits
Restricted access to personal data
Your Rights
Depending on your location, you may have rights such as:
Accessing the data we hold about you
Requesting correction or deletion of your data
Opting out of marketing emails
Withdrawing consent for data use (where applicable)
Filing a complaint with a data protection authority
To exercise these rights, please contact us using the details below.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and collect analytics. You can control cookie settings via your browser. See our [Cookie Policy] for more details.
Data Retention
We retain your personal data only as long as necessary for the purposes it was collected, including legal, tax, or business requirements.
Changes to This Policy
We may update this policy occasionally. Revisions will be posted on this page with the updated effective date. We encourage you to review the policy periodically.
Contact Us
If you have any questions about this policy or your personal data, please contact us:
ROYAL MEZBAAN
Email: info@royalmezbaan.co.uk
Tel: 07944 614120 / 07943 674455
Address: 19 Faircross Parade, Barking, IG11 8UW, London, UK